Revista Internacional de Psicologia Escolar e Cognitiva
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Mobbing in Academia: Case Analysis

Selva Staub

Conflicts are assumed to be the natural and inevitable aspects of human interaction, and may create functional or dysfunctional consequences according to the way that they are handled. One of the earliest pioneers in the behavioral movement was Mary Parker Follett. Rather than assuming classical management’s strongly hierarchical position of power in organizations, Follett asserted that power should be cooperatively shared for the purpose of resolving conflict. Creative conflict resolution involves cooperatively working with others to devise novel solutions, often resulting in strong interpersonal benefits.